Parcelforce contact number

Parcelforce has enhanced its services over the years by investing heavily in IT and infrastructure in an attempt to deliver high quality services to its millions of customers in the UK and abroad. Furthermore, online tracking and the construction of sorting hubs to cater for local and international customers has enabled it to provide exceptional quality services. Parcelforce UK clearly understands that customers value their packages and it has therefore provided over 50 depots spread across the UK to ensure customers get access to their packages with ease and convenience. Since 1990, Parcelforce remains one of the leading parcel collection and delivery companies in the region. Nonetheless, even while providing such exceptional services; unfortunate circumstances may lead to customers experiencing problems when it comes to the collection and delivery of parcels. Parcelforce clearly understands this and they have put in place the Parcelforce contact number for customers to place their claims and complaints. Parcelforce UK aims at dealing with these complaints and claims at the earliest possible time to ensure customer satisfaction.

If you would prefer to call Parcelforce directly, here are some of the departments you may wish to contact.

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If you would prefer to call Parcelforce directly, here are some of the departments you may wish to contact.

PARCELFORCE DEPARTMENTPHONE NUMBER
Parcelforce Customer Services0344 800 4466
Parcelforce Worldwide0344 800 4466
Parcelforce tracking0344 800 4466
Parcelforce 480344 800 4466
Parcelforce 240344 800 4466
Parcelforce depots0344 800 4466
Parcelforce claims0344 800 4466
Parcelforce delivery0344 800 4466
Parcelforce collection0344 800 4466
Parcelforce international0344 800 4466
Parcelforce express0344 800 4466

Call the Parcelforce helpline for assistance


When making complaints or claims, Parcelforce may require the customer to provide a tracking number, an email address, a phone number or the delivery address of the parcel. This is to ensure the complaint is concluded as soon as possible. Parcelforce UK prides itself in its ability to take great care of the customer’s parcel. Furthermore, they claim to offer value for their customers in the UK and abroad. However, sometimes parcels get misplaced, damaged or are lost in transit. If this happens, it is important to contact the Parcelforce phone number to decide on the way forward.

Parcelforce UK understands that flexibility and convenience are important when it comes to the parcel collection and delivery business. Therefore, with over 11,000 local post office branches across the UK, Parcelforce is able to make the parcels available in these locations for the customer’s convenience if home delivery may not be possible. When it comes to picking up the parcel, Parcelforce UK has the capacity to pick them up from the customer’s door or at the nearest post office or depot. All a customer needs to do is get in touch with the Parcelforce customer services and give them the location to pick up the parcel. Since it has a wide reach across the UK, Parcelforce claims to have the ability to reach all homes in the UK every working day and Saturdays throughout the year. This means that customers who contact the Parcelforce phone number can have their parcels collected at their convenience.

Track your Parcelforce UK package


When it comes to parcel services, the customer needs to be aware that their parcels are safe. This is why Parcelforce UK has a tracking option for parcels at every stage of the process. They also provide interactive text facilities and additional specialist services. This makes it convenient for the customer to be satisfied about the progress of the delivery. Furthermore, by tracking a parcel, the customer is able to contact the Parcelforce helpline to report a problem should one occur. It also helps in troubleshooting where the parcel may have gone should it be delivered to a wrong address. Parcelforce also offers the flexibility of delivering the parcel to a place designated by the customer or a local post office branch for the convenience of both parties.

When you need to make complaints, queries or offer suggestions, Parcelforce customer services will be more than glad to serve you. According to their website, the company clearly understands the importance of having satisfied clients as their customers. This is why in addition to providing exceptionally quality services; they have a dedicated team of trained customer care experts to serve its large customer base.

Parcelforce UK aims at delivering parcels in good condition. However, this is not always the case as some unseen circumstances may occur. Although it is a rare occurrence, packages are sometimes lost, delayed or arrive damaged. If this happens, you should get in touch with the Parcelforce helpline so they can resolve the issue as soon as possible. However, the sender is the one who has to make the claim and Parcelforce may require some evidence. For example, they may require a tracking number, an address, a purchase slip or a telephone number. Parcelforce also has some conditions on when the claim can be made for it to be valid. Generally, they require the claim to be made within 30 days of the item being dispatched if was a local delivery. It is highly advisable to contact Parcelforce customer services as soon as you notice a problem with the package. This will make it easier for them to come up with a solution and decide if you qualify for receiving a claim. Furthermore, the Parcelforce helpline will also guide you in the process of making the claim and the requirements you may need to meet.

Late deliveries are also common occurrences when it comes to parcel deliveries. If this happens, you can try to track your package to see how it is progressing. If you are not happy with its progress, you can call Parcelforce customer services to find out why your package is late. Another common complaint among many customers is missing the delivery of their parcels. If this happens, you can call the Parcelforce helpline or visit their website to rearrange a delivery. They offer not to charge for the redelivery if the address where the first attempted deliver has not changed. However, if you may want to change the delivery address, it will require a small charge. This is especially flexible if you are not at home constantly and you can instruct them to deliver the parcel at your neighbour’s house.

There are also times where a parcel may go missing. While Parcelforce UK takes great care of the parcels and makes sure they get to their intended destinations in good conditions, there may be some unforeseen circumstances and packages get lost. If it happens, get in touch with the Parcelforce contact number to plan on how you can make your claim and get compensation.

Parcelforce Opening Hours

DayOpening Hours
Monday
8am - 7pm
Tuesday
8am - 7pm
Wednesday
8am - 7pm
Thursday
8am - 7pm
Friday
8am - 7pm
Saturday
8.30am - 5pm
Sunday
9am - 5pm

Parcelforce Head Office contact address

Parcelforce Headquarters UK
25 Caldecotte Lake Drive,
Caldecotte,
Milton Keynes,
MK7 8LE

Parcelforce official website

Parcelforce contact us page

Parcelforce e-mail address

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Parcelforce Wikipedia page

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