Does Parcelforce Deliver On Weekends?

If you have some parcels you need delivering, you’re probably thinking about using a service like a logistics company to help you accomplish your goal. There are different companies in the UK that provide parcel deliveries that you can work with to have your needs catered for. One of them that has been in the business for many years is Parcelforce. The company offers all kinds of logistics services and has been applauded for its quick and reliable service that allows users to receive the goods that are shipped through the company in time. However, some people have been asking whether the company does deliveries over weekends.

Parcelforce Delivery times

To understand when you are able to use the services of Parcelforce, you need to get information about the delivery time the company adheres to. All deliveries made to recipients in the UK (zones 1 – 3) are made between 7:00 am and 6:00 pm from Monday to Friday. Fortunately, there is a weekend service that allows you to receive deliveries over the weekend, particularly on Saturday. This service, however, demands that you pay an additional 9 Euros for every consignment. It may sound much, but for the convenience you will enjoy, it is worth paying. For deliveries directed towards zones 4 to 12 (international deliveries), the process is completed during standard business hours, which varies from one country to another.


To negotiate your deliveries for better terms, you could try to explain to the company about what you have and the terms you would like applied. For example, those who ship regularly and huge shipments at that can embrace the support of the company to enjoy discounted rates. Before placing your shipment through Parcelforce, make sure to first reach the support team of parcelforce for a review of the process and to understand how you can lower your prices.

What about the service

After considering all delivery times and the costs required to give you a peaceful process, you probably need to jump in to consider the services the company offers and whether they match up to your expectations. This can only be done by hearing what others have to say about this company. There are several online platforms where you can read the reviews posted by customers about the company, so before you make any move, ensure you have all the information needed about the company.

The first thing you probably will look into is quality of services offered. According to some reviewers, the support team of Parcelforce is responsive and considerate of the issues you present to them. They track all your deliveries to ensure the package is delivered in time and in the best condition. The daily AM service works perfectly well and you can update your terms any time you need by reaching the support team of the company. You don’t even need to use an official method like calling to have your information picked. Talking to the company through social media could be a way to have the issues resolved and you are able to receive a solution in few minutes.


The depot dept staff team is helpful and responsive to your queries. Everything is handled professionally and you will encounter no difficulties as long as you opt to work well with the company. Parcelforce allows you to get closer to its representatives and to enjoy the great support and guidance the company offers to users of various services. Unless you have made some mistakes, your overall experience should be smooth. The rates are also god according to many shippers, but this does not rid the company of any downsides.

Some complaints though

The most common complaint that users make is about the resending of damaged items. This is a difficult decision to make since the problem could have come from the third party who sent the item and the company’s only objective was to ensure the package was delivered to the right destination. This could take a bit of time before you can get a solution. The chain of resolution is long and you have to consider the effort the company has to make with the sender and sometimes if the sender is not responsive there is little Parcelforce can do to save your situation.

Timely deliveries always excite the recipient and this is something that many people sometimes are not able to enjoy whenever they use Parcelforce. This issue can be caused by many factors among them the driver facing issues along the way and technicalities in the record keeping process that force the company to spend more time sorting packages.

Despite the delays, you still are able to receive your packages within good time, so you can sometimes manage to bear with delay. In such a case, the only frustration is calling only to interact with a support representative who is not responsive to your problem. Customer service is vital and any lack of responsiveness could lead to the customer assuming the company is not committed to offering good services, which is something many customers highlighted whenever their parcels arrived late.


You would expect the support team at Parcelforce to be organized and prepared to deal with any issues that come up, but this seems not to be the case necessarily. Some of the complaints posted online highlight lack of sync in the support team such that whenever you call and it is picked by a different representative, the messages given are contradictory. Every representative gives a different version of the story, which is something you don’t want to encounter while trying to resolve a case of slow delivery.


If you have to schedule your deliveries for weekends, you need to call the company to explain to them that you would like your order handled as a priority. Another annoyance customers think should be eliminated from the company is the automated call management system. According to them it would be easier to handle all problems online where there can be a history of the conversations made to prevent a case where different representatives offer different answers.

Parcelforce contact number

Parcelforce has enhanced its services over the years by investing heavily in IT and infrastructure in an attempt to deliver high quality services to its millions of customers in the UK and abroad. Furthermore, online tracking and the construction of sorting hubs to cater for local and international customers has enabled it to provide exceptional quality services. Parcelforce UK clearly understands that customers value their packages and it has therefore provided over 50 depots spread across the UK to ensure customers get access to their packages with ease and convenience. Since 1990, Parcelforce remains one of the leading parcel collection and delivery companies in the region. Nonetheless, even while providing such exceptional services; unfortunate circumstances may lead to customers experiencing problems when it comes to the collection and delivery of parcels. Parcelforce clearly understands this and they have put in place the Parcelforce contact number for customers to place their claims and complaints. Parcelforce UK aims at dealing with these complaints and claims at the earliest possible time to ensure customer satisfaction.

If you would prefer to call Parcelforce directly, here are some of the departments you may wish to contact.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call Parcelforce directly, here are some of the departments you may wish to contact.

Parcelforce Customer Services0344 800 4466
Parcelforce Worldwide0344 800 4466
Parcelforce tracking0344 800 4466
Parcelforce 480344 800 4466
Parcelforce 240344 800 4466
Parcelforce depots0344 800 4466
Parcelforce claims0344 800 4466
Parcelforce delivery0344 800 4466
Parcelforce collection0344 800 4466
Parcelforce international0344 800 4466
Parcelforce express0344 800 4466

Call the Parcelforce helpline for assistance

When making complaints or claims, Parcelforce may require the customer to provide a tracking number, an email address, a phone number or the delivery address of the parcel. This is to ensure the complaint is concluded as soon as possible. Parcelforce UK prides itself in its ability to take great care of the customer’s parcel. Furthermore, they claim to offer value for their customers in the UK and abroad. However, sometimes parcels get misplaced, damaged or are lost in transit. If this happens, it is important to contact the Parcelforce phone number to decide on the way forward.

Parcelforce UK understands that flexibility and convenience are important when it comes to the parcel collection and delivery business. Therefore, with over 11,000 local post office branches across the UK, Parcelforce is able to make the parcels available in these locations for the customer’s convenience if home delivery may not be possible. When it comes to picking up the parcel, Parcelforce UK has the capacity to pick them up from the customer’s door or at the nearest post office or depot. All a customer needs to do is get in touch with the Parcelforce customer services and give them the location to pick up the parcel. Since it has a wide reach across the UK, Parcelforce claims to have the ability to reach all homes in the UK every working day and Saturdays throughout the year. This means that customers who contact the Parcelforce phone number can have their parcels collected at their convenience.

Track your Parcelforce UK package

When it comes to parcel services, the customer needs to be aware that their parcels are safe. This is why Parcelforce UK has a tracking option for parcels at every stage of the process. They also provide interactive text facilities and additional specialist services. This makes it convenient for the customer to be satisfied about the progress of the delivery. Furthermore, by tracking a parcel, the customer is able to contact the Parcelforce helpline to report a problem should one occur. It also helps in troubleshooting where the parcel may have gone should it be delivered to a wrong address. Parcelforce also offers the flexibility of delivering the parcel to a place designated by the customer or a local post office branch for the convenience of both parties.

When you need to make complaints, queries or offer suggestions, Parcelforce customer services will be more than glad to serve you. According to their website, the company clearly understands the importance of having satisfied clients as their customers. This is why in addition to providing exceptionally quality services; they have a dedicated team of trained customer care experts to serve its large customer base.

Parcelforce UK aims at delivering parcels in good condition. However, this is not always the case as some unseen circumstances may occur. Although it is a rare occurrence, packages are sometimes lost, delayed or arrive damaged. If this happens, you should get in touch with the Parcelforce helpline so they can resolve the issue as soon as possible. However, the sender is the one who has to make the claim and Parcelforce may require some evidence. For example, they may require a tracking number, an address, a purchase slip or a telephone number. Parcelforce also has some conditions on when the claim can be made for it to be valid. Generally, they require the claim to be made within 30 days of the item being dispatched if was a local delivery. It is highly advisable to contact Parcelforce customer services as soon as you notice a problem with the package. This will make it easier for them to come up with a solution and decide if you qualify for receiving a claim. Furthermore, the Parcelforce helpline will also guide you in the process of making the claim and the requirements you may need to meet.

Late deliveries are also common occurrences when it comes to parcel deliveries. If this happens, you can try to track your package to see how it is progressing. If you are not happy with its progress, you can call Parcelforce customer services to find out why your package is late. Another common complaint among many customers is missing the delivery of their parcels. If this happens, you can call the Parcelforce helpline or visit their website to rearrange a delivery. They offer not to charge for the redelivery if the address where the first attempted deliver has not changed. However, if you may want to change the delivery address, it will require a small charge. This is especially flexible if you are not at home constantly and you can instruct them to deliver the parcel at your neighbour’s house.

There are also times where a parcel may go missing. While Parcelforce UK takes great care of the parcels and makes sure they get to their intended destinations in good conditions, there may be some unforeseen circumstances and packages get lost. If it happens, get in touch with the Parcelforce contact number to plan on how you can make your claim and get compensation.

Parcelforce Opening Hours

DayOpening Hours
8am - 7pm
8am - 7pm
8am - 7pm
8am - 7pm
8am - 7pm
8.30am - 5pm
9am - 5pm

Parcelforce Head Office contact address

Parcelforce Headquarters UK
25 Caldecotte Lake Drive,
Milton Keynes,

Parcelforce official website

Parcelforce contact us page

Parcelforce e-mail address

Parcelforce on Twitter

Parcelforce on Pintrest

Parcelforce blog

Parcelforce Wikipedia page